St. Peter's are still messing me about.

It’s over a month since I had my meeting with a clinician from Accident and Emergency at St. peter’s hospital, Chertsey to discuss my queries about how it was that they sent me home with a dislocated fractured ankle.

It took over a year to get that meeting and they were supposed to write to me and send a copy of the recording of the meeting in two weeks. They haven’t, so here is my letter to ‘Patient Experience’ (all names removed by me):

Patient Experience

St. Peter’s Hospital

Guildford Road

Chertsey

Surrey

KT16 0PZ

1/10/13

Your Ref; xxxxxxxx

Dear Sirs,

Re: complaint A and E 27/8/12

I attended a meeting with xxxxxxxx of Accident and Emergency on 11/9/13 to deal with queries I had arising from his report into Accident and Emergency’s gross negligence.

I was told that I would receive a letter, a recording of the meeting and information about making a complaint to the Parliamentary Ombudsman within 2 weeks.

It is now 3 weeks – nothing.

It took 6 months to get that meeting and it is now 13 months since A and E failed to treat my broken ankle. While I am getting accustomed to these delays, every time the Hospital fails to do what it promises I get more determined than ever to expose and publicise what has been going on.

I’m waiting.

Yours

 

Neil Harris

 So, here's my reasoned, sensible response:

     HELP ME SORT OUT ST. PETER’S HOSPITAL!
  N
 HELPMESORTOUTSTPETERS.BLOGSPOT.COM

 

Neil Harris

(a don’t stop till you drop production)

Home:    helpmesortoutstpeters.blogspot.com
contact:  neilwithpromisestokeep@gmail.com